Returns & Exchanges
At Woomnow, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused items in their original packaging. Simply follow our streamlined process to ensure a quick refund or exchange for your order.
Return Process
- 1.Initiate Your Return
Log into your Woomnow account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
- 3.Ship the Item
Attach the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.